menu

First of all, thank you for visiting our website and being interested in Carcel! We want reassure you that your data is safe with us so you can truly enjoy your shopping experience on carcel.co. Our treatment of your personal information is in full compliance with the General Data Protection Law of the European Union. We continuously review and update previous policies to keep your data safe and fully confidential. Carcel only provides your information to third parties when they are our partners. Currently, these are Shopify (the platform that powers our website and online shop), Mailchimp (for newsletters) and Google (our main tool for organisation). Any information entered on carcel.co is encrypted and secure.

-

Read Shopify’s Data Protection Rules here.

-

Read Google’s Data Protection Rules here 



COLLECTION OF INFORMATION

Carcel collects and stores your information only when necessary. This happens when you actively provide us with your personal data (for example when you buy something in our online shop or sign up to the newsletter). Of course we only collect and store name, address, email address and other information so we can deliver our service to you and never to sell it to third parties. Whenever we collect and store data such as your IP-address, information on the traffic of our website and cookies, we only use this for the purpose of getting to know our customers so we can improve our business.

.

USE OF INFORMATION

Your information is used only for the purpose for which you submitted it. As previously mentioned, we use the information for statistics in order to optimize the functionality of our website and business.

.

CHANGING OR DELETING INFORMATION

You can edit the data you gave us at any given time. Of course, we can also delete all the information that we have collected during our interactions. Should you wish to see, modify or delete the data Carcel has from you, please contact Johanne Jacobsen at customercare@carcel.co

.

COOKIES

Cookies are made to recognize the laptop, phone or tablet you use to visit our website. They are reliable text files that don’t execute programme code and can’t submit virus or collect information about the way you use your computer.

.

USE OF COOKIES

We use cookies for overall purposes of functionality, web statistics, sales and marketing. The functional cookies ensure that our online store works the way we need it to so you can use it: placing items in your cart, paying for you purchase and so on. None of your personal information is saved and the cookies are automatically deleted when the browser is shut down. The cookies our partners use enable us to see things like which of our pages are visited and where that traffic comes from. We use this information to work out the best user experience and for marketing campaigns. For measuring online performance and to optimize sales we use the following services: Facebook (Pixel) and Google Analytics.

.

TURN OFF COOKIES

If you want to change your personal cookie settings, you can do so in your browser. If you edit or turn off your cookie preferences, it might affect the way websites work for you.